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Key2Optics – Total OTN Solution since 2009

WDM OTU OTN OLP EDFA OCP SFP+ XFP QSFP28+ AOC DAC PLC Fiber Splitter

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Terms and Conditions

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Please Read, Understand & Agree Before Ordering and Checking Out


WE ADVISE THAT YOU PLEASE CONTACT US BEFORE ORDERING IF YOU HAVE ANY CONCERNS OR QUESTIONS ABOUT PRODUCTS, ORDERING, WEBSITE OR ANY OTHER TOPIC TO AVOID ANY RETURN OR PROBLEM SCENARIO.

These Terms & Conditions are for both parties benefit, and to avoid any misunderstandings. We appreciate your business and need to protect ours in the process. All Sales Orders are bound by these Terms and Conditions, whether made online thru our website, by phone, fax, e-mail or any other form of communication or transmittance with us.

If you have any questions whatsoever, please Contact Us before ordering, by phone during business hours PST, or e-mail: [email protected].

    • We do not sell any products for “evaluation” or “demo” purposes, i.e. “I just want to see how the product(s) works, performs, looks, feel, etc., but I do not intend to keep it, or I changed my mind about keeping it after delivery.”
    • We do not guarantee product compatibility, (i.e., “this product will absolutely work with this product,”) if: the product(s) ordered from us do not meet the Purchaser’s expectation(s) and/or function(s) that are unknown to us at the time of purchase or thereafter, and/or: the Purchaser adds product(s) purchased elsewhere, including software, to product(s) purchased from us, without first seeking consultation from us before purchase.
    • We cannot guarantee an exact delivery time, because we use various shippers and cannot vouch for their service.
    • Product availability may vary. Due to the changing nature of supply and demand, we will inform you within twenty-four (24) hours of ordering if there is a change from any stated or unstated availability. Basically, if you place an order online, and do not hear from us after you receive your e-mailed Order Confirmation, your order has been satisfactorily processed and is on the way to you. If there is a shipping delay or availability issue, we will immediately e-mail or phone you, regarding your order status, and then you can inform us what you want to do, i.e. keep your order until the product comes in, or cancel what has not shipped, with no liability. If part of your order ships, your credit card is charged for the shipped item(s) only. There is no charge to cancel a full or partial un-shipped order within (1) hour of order placement, BUT, after (1) hour of order placement, regardless of whether it was ordered online or off, you are charged the full amount of the shipped product(s), and your order is non-cancellable.
    • Typographic errors on our site and Google Search, including pricing are subject to correction, and we are not liable for them.